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Spam Protection
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What is spam?
Spam is unsolicited e-mail (or news postings) pushing a point. Be it an ad for a used PC, or an urge to vote on a proposition; if you didn't ask for it, didn't sign up on a mailing list related to it, and didn't leave your e-mail address on a web form asking for more information on it, it's spam!

How do spammers get my e-mail address?
It is difficult to pinpoint exactly how people who send unsolicited email collect addresses because there are so many techniques. Popular methods include: Culling addresses from chat rooms, from Usenet postings, insecure email lists, and "mailto" links on Web pages. Many companies and individuals who spam use "Web crawlers," or automated programs that look through various kinds of Web traffic to harvest email addresses.

What can I do to respond to spam?
In the case of bulk or unsolicited commercial email it may be a bad idea to respond to the email at all. Asking to be removed from a list lets the spammer know your email address is a legitimate one and may, in fact, add you to a database.

It is inadvisable to even open an offending email. Spammers can set up their email to notify them that a particular email was opened by its addressee. This way a spammer knows that your email address is legitimate and that the subject heading made you curious enough to look.

The best solution for combating spam still remains: Delete the mail immediately!

Can I customize my spam protection?
Yes! You will receive an e-mail reporting the spam messages you received. From this message, you can block or unblock certain addresses and have messages delivered and reclassified so you get them directly next time. Take a look at these charts to see our spam filter in action! If you need help, please call us at (509) 688-2550 or visit our online tutoral .

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