Our dial-up access provider has been having issues today. As of this morning (05/29/2013) those of you with dial-up service have been unable to access the Internet. The service is still down as of 11:45am and an ETA is not known. We apologize for the inconvenience and will post an update when we know that the service has been restored.

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The Statement on Auditing Standards (SAS) No. 70 was a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA) which has been in place since 1992 and was replaced by SSAE 16 last year. The Statement on Standard for Attestation Engagements (SSAE) No. 16 was formally issued in April 2010 with the intent of updating the US service organization reporting standard (i.e. SAS 70) so that it mirrors and complies with the new international service organization reporting standard (ISAE 3402).

“The SSAE 16 standard requires service organizations, like TierPoint, to provide a description of their ‘system’, which is essentially the services provided, along with the supporting processes, policies, procedures, personnel and operational activities that our customers ultimately care about,” remarked Octavio Morales, TierPoint’s COO and General Manager. “Whereas the historical SAS 70 audit required a description of the organization’s ‘controls’, the SSAE 16 description of a ‘system’ is generally regarded as more in-depth and comprehensive than the SAS 70 requirement.”

“Continuing with the Type II framework demonstrates to our customers and prospective customers that we are doing what it takes to test and audit our systems in order to deliver absolutely the best infrastructure services for their organizations,” continued Morales. “The report should give our customers’ comfort that the processes and procedures behind the services they receive have been audited and tested by an independent third party, with no exceptions noted across the board.”

SSAE 16 engagements are generally performed by audit, risk, and control oriented professionals who have experience in accounting, auditing, and information security. A SSAE 16 engagement allows a service organization to have its control policies and procedures evaluated and tested (in the case of a Type II engagement) by an independent party. Very often this process results in the identification of opportunities for improvements in many operational areas.

For more information on SSAE 16, please visit http://www.ssae16.com/.

About TierPoint
TierPoint has rapidly become the premier carrier-class and carrier-neutral Data Center services provider in the Inland Northwest. TierPoint empowers businesses with mission critical availability, security and reliability by offering a complete suite of best in class Data Center Services, including Cloud Computing, Colocation, Internet Bandwidth and Network Connectivity, Hosting, Managed Security, and Data Backup and Restoration Services to customers throughout the region – allowing customers to leverage TierPoint’s infrastructure to optimize their business objectives. The TierPoint team holds several industry and vendor certifications from companies such as Cisco, Dell, VMware, Microsoft, Fortinet, Aruba, eIQ Networks and organizations such as ISC2, and CompTIA.

For more information on TierPoint, please contact us at (509) 688-2555, or visit our website at www.tierpoint.com.

http://www.tierpoint.com/news/cequel-data-centers-acquires-tierpoint/

Nowhere is that clearer than with the Flashback Trojan, a gnarly piece of malware designed to steal personal information by masquerading as very mainstream browser plug-ins. Yesterday Russian antivirus company Dr. Web said that an estimated 600,000 Macs are now infected as a result of users unknowingly installing the software.

Keep Reading: http://news.cnet.com/8301-27076_3-57410050-248/mac-flashback-malware-what-it-is-and-how-to-get-rid-of-it-faq/?tag=mncol;topStories

• Friday 12/23: Business office closed (sales); Support 8am-5pm
• Saturday 12/24: Regular hours, 9am-3pm
• Saturday 12/25: CLOSED
• Monday 12/26: Business office closed (sales); Support 8am-5pm
• Tuesday-Friday: Regular hours; business office 8am-5pm (sales/billing); support 8am-7pm
• Saturday 12/30: Regular hours, 9am-3pm
• Sunday 01/01: CLOSED
• Monday 01/02: Business office closed (sales); Support 8am-5pm

Have a wonderful holiday season and happy new year!!

• Thursday 11/24: Business office & support CLOSED
• Friday 11/24: Business office closed; support from 9am-3pm
• Saturday 11/25: Regular support hours (9am-3pm)
• Sunday 11/26: Regular support hours (CLOSED)

Thanks for your support of WebBand and have a great Thanksgiving!

You can review the new system using your own account. Currently all mail is directed to both systems, but the calendar and address book information is only available in the OLD system (we’ll migrate that to the new one when it launches live). To access the new mail, point your browser to http://betamail.webband.com and use your email address and password to log in.

Our hope is to have the system available as our full time mail server in late October/early November. To see a list of the new and improved features, visit http://www.webband.com/webband-webmail-6/.

This ONLY affects webmail. If you use Outlook or another program to download mail or a portable device, you’ll see no changes at all!

Let us know what you think – just click comment on the bottom of this post.

• 8am-8pm Monday through Friday
• 9am-3pm Saturday
• Closed Sunday and holidays

Have a great Memorial Day weekend!