What are the access numbers for WebBand’s Dial-Up service?
For Spokane, WA use:
590-4544 or 944-6007 or 326-7370 or 931-0595
For Coeur d’Alene, ID use:
292-3600
For a list of all numbers throughout the US, click here.
How do I setup Dial-Up Service on a Windows 98/ME system?
Use the Internet Connection Wizard to connect your computer to WebBand Dial-up if you use Windows 98 or ME.
Click the Start button in the bottom left-hand corner of your screen
Click Programs
Click Accessories
The Connection Wizard is located in either the Connection menu , or the Internet Tools menu. If you can’t find it, use Help to search for the link to this feature.
Once you click on the Internet Connection Wizard , Three options will appear, choose the third option, “I want to set up my Internet connection manually”
Click Next .

Choose the first option “I connect through a phone line and a modem” .
Click Next.
Normally, you do not need to include the area code. Uncheck “Dial using the area code and country code” box.
In the Telephone Number: field, type the WebBand access number you were given at setup.
Click Next.

In the Username box enter your WebBand username. This is the email address you selected when first signing up. If you chose “bobsmith@webband.com” then you’d use bobsmith@webband.com as your username here.
In the Password box, type your WebBand password
Click Next.

Enter WebBand in the Connection name: field.
Click Next

If you would like to set up Outlook Express for your e-mail client, select Yes.
Click Next to proceed.
Select No to skip mail configuration and click Next to finish setting up the WebBand dial-up connection.
How do I setup Dial-Up Service on a Windows 2000 system?
Click the Start button
Click Settings
Choose Control Panel

Double-click the Network and Dial-up Connections icon.

Double-click the Make New Connection icon.

Click the Next button.
Select Dial-up to the Internet.
Click the Next button.

Select “ I want to set up my Internet connection manually ….” .
Click the Next button.

Select I connect through a phone line and a modem .
Click the Next button.
Leave the Area Code field blank, and uncheck the option to use area code and dialing rules.
In the Telephone Number field, type the WebBand access number you were given at sign-up.
Click the Advanced button.

Click on the Connection tab.
Click the PPP (Point to Point Protocol) radio button in the Connection type area.
Check the box next to Disable LCP Extensions .
Click the None radio button in the Logon procedure area.
Click the Addresses tab.

Click on the Addresses tab.
For the IP Address choose Internet Service Automatically provides one
For the DNS choose My ISP Automatically provides a Domain Name Server (DNS) address
Click the OK button.

Click the Next button.
In the User name field, type your username. This is your email address. If you chose “bobsmith@webband.com” then you’d type bobsmith@webband.com in this box.
In the Password field, type your password .
Click the Next button.

In the Connection Name field, type WebBand
Click the Next button.

If you would like to setup Outlook Express as your mail client, select the Yes radio button in the “Do you want to set up an Internet mail account now” area.
Click the Next button.
Click No to skip setting up mail and next to proceed with Completing the Internet Connection Wizard screen.
How do I setup Dial-Up Service on a Windows XP system?
Click the Start button in the bottom left-hand corner of your screen
Click Programs
Click Accessories
Click Communications
Click New Connection Wizard
Once you click on the New Connection Wizard , the screen below should appear.

Choose the option Connect to the Internet
Click Next

Choose Connect using a dialup modem
Click Next

For ISP name field, Enter WebBand
Click Next

For ISP’s Phone Number to enter In the Phone Number field, type the WebBand access number you were given at sign-up.
Click Next

Enter your user name and password in the fields provided. Make sure to use your full email address in the user name field. If you chose “bobsmith@webband.com” as your email address you’ll want to use bobsmith@webband.com as your user name.
Check mark the option “Use this account name and password when anyone connects to the internet from this computer”
Check the option “Make this the default internet connection ”
WebBand recommends that you uncheck the option for “Turn on Internet Connection Firewall for this connection”
Click Next

Choose the option Add a shortcut to this connection to my desktop.
Once you click Finish , your account has been set up and saved in your system.

Congratulations! You’re finished.
How do I setup Dial-Up Service on a Windows Vista/7 system?
Click the Windows Button (Start Button)
Click Network

Click Network and Sharing Center on the top tool bar.

Click Set up a connection or network on the left side of the window.

Click the Set up a dial-up connection and click Next.

Enter the appropriate dial-up number that you were given at signup.
Enter your username (full e-mail address, i.e. bobsmith@webband.com) and password into their respective boxes. You will need to re-enter the password in the second password box. Click Next to continue.
Make sure Remember this password is checked
Type WebBand into the Connection name box
Click Connect

Click Set up connection anyway
Click Close
How do I setup Dial-Up Service on a Mac OSX system?
Open “System Preferences”
With System Preferences open click “Network”.

Look for “Show:” and select “Internal Modem” from the drop down list.
Next select the “TCP/IP” tab.
In the “Configure:” list select “Using PPP”.

Next click the “PPP” tab
In “Service Provider:” type WebBand.com
In “Account Name:” type your full WebBand email address.
In “Password:” type the password you provided.
In “Telephone Number:” enter one of the number you were given at setup
Finally hit the “Apply Now” button and you can close Network.

Now to logon to WebBand click the “Finder”icon.
In the top right corner you’ll see the “Applications” icon. click it to open it.
Find “Internet Connect” and click it to open it.
You should see a window similar to the one below. Ensure your modem is connected to your Mac and click Connect to dial into WebBand and get online.

That’s it! If you have any trouble feel free to contact our support team.
Where do I download SlipStream for Accelerated Dial-Up?
PC Version Minimum Requirements
- Download client software
- Pentium 200MHz (or equivilent)
- 64MB RAM
- At least 11MB of hard drive space
- MS Windows 98, ME, 2000, XP, Vista (32-bit & 64-bit) and Windows 7 (32-bit & 64-bit)
- Internet Explorer 5 or later (up to version 8.0)
- Firefox 2 or later (up to 3.5)
- Install instructions
Mac Version Minimum Requirements
- Download client software
- 333MHz Power PC or Intel processor
- 128MB RAM
- 6MB of hard drive space
- Mac OS X 10.3 or higher
- Safari 1 or later
- Install Instructions
