Contact Us
Our support department is open 8am-8pm Monday-Friday and 9am-3pm on Saturday (we are closed on Sundays and Holidays). Contact us at (509) 688-2550 or (208) 292-5250. You can also e-mail us your question at support@webband.com and we’ll get in touch with you as quickly as we can.
Need help with a PC hardware or software issue. We recommend Spokane’s CompuDoc (443-5151).
Billing Questions
Dial-Up Questions
- What are the access numbers for WebBand’s Dial-Up service?
- How do I setup Dial-Up Service on a Windows 98/ME system?
- How do I setup Dial-Up Service on a Windows 2000 system?
- How do I setup Dial-Up Service on a Windows XP system?
- How do I setup Dial-Up Service on a Windows Vista/7 system?
- How do I setup Dial-Up Service on a Mac OSX system?
- Where do I download SlipStream for Accelerated Dial-Up?
DSL Questions
- DSL Modem troubleshooting (read this first)
- How Do I configure an Actiontec GT701D modem?
- How do I configure an Actiontec M-1000 modem?
- What does it mean if my DSL light is flashing?
- What does it mean if my Internet light is flashing?
- How do I setup my DSL connection to use OpenDNS to filter content?
E-Mail Questions
- How do I setup e-mail using Outlook Express?
- How do I setup e-mail using Microsoft Mail?
- How do I setup e-mail using Outlook?
- How do I setup e-mail using Thunderbird?
- How do I setup e-mail using Mac Mail?
- How do I setup e-mail for an iPad / iPhone / iPod Touch?
- I can receive mail, but cannot send mail using an external e-mail client.
- Barracuda Spam Filter Instructions
- WebMail Version 6 Review (coming soon)
Web Mail
- What is Web Mail?
- How to I access my Web Mail?
- Why should I use Web Mail instead of an external e-mail client?
Downloads
