Happy Holidays

Merry Christmas and a Happy New Year!

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Dial Up Access

The provider finally came back up late last night (05/29) / early this morning (05/30). But it still required some work on our end to update some equipment. The service should now be available (as of 9:00am 05/30).

Our dial-up access provider has been having issues today. As of this morning (05/29/2013) those of you with dial-up service have been unable to access the Internet. The service is still down as of 11:45am and an ETA is not known. We apologize for the inconvenience and will post an update when we know that the service has been restored.

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TierPoint Awarded Fortinet 2012 VIP Partner of the Year for North America

(Liberty Lake, WA) – November 21, 2012 – TierPoint, the premier carrier-class and carrier-neutral Data Center services provider in the Inland Northwest, received the Fortinet 2012 VIP Partner of the Year for North America award on November 8th at the Fortinet Global Partner Conference in Key West, FL. The awards recognized the outstanding achievements drawn from the Fortinet’s distributors and resellers around the world. This year’s conference attendance was Fortinet’s largest, encompassing more than 1,000 distributors and platinum, silver and gold resellers from 70 countries.

Continue Reading …

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TierPoint Renews SSAE 16 Audit

(Liberty Lake, WA) – June 12, 2012 – TierPoint, the premier carrier-class and carrier-neutral Data Center services provider in the Inland Northwest, has announced that their data center operations in Liberty Lake, Washington have successfully renewed their SSAE 16 Type II audit. The audit covered all of the TierPoint data centers and services, including Colocation, Cloud Computing, and Managed Services. Continue reading

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Cequel Data Centers Acquires TierPoint

News from our parent company TierPoint:


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Mac Users

Apple’s Mac platform has long been promoted as safer than the competition, but as Mac sales and market share grow, it’s become a bigger target.

Nowhere is that clearer than with the Flashback Trojan, a gnarly piece of malware designed to steal personal information by masquerading as very mainstream browser plug-ins. Yesterday Russian antivirus company Dr. Web said that an estimated 600,000 Macs are now infected as a result of users unknowingly installing the software.

Keep Reading: http://news.cnet.com/8301-27076_3-57410050-248/mac-flashback-malware-what-it-is-and-how-to-get-rid-of-it-faq/?tag=mncol;topStories


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Christmas/New Years Hours

We will have some limited hours for service and support over the holidays.

  • Friday 12/23: Business office closed (sales); Support 8am-5pm
  • Saturday 12/24: Regular hours, 9am-3pm
  • Saturday 12/25: CLOSED
  • Monday 12/26: Business office closed (sales); Support 8am-5pm
  • Tuesday-Friday: Regular hours; business office 8am-5pm (sales/billing); support 8am-7pm
  • Saturday 12/30: Regular hours, 9am-3pm
  • Sunday 01/01: CLOSED
  • Monday 01/02: Business office closed (sales); Support 8am-5pm

Have a wonderful holiday season and happy new year!!

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Thanksgiving Support & Business Office Hours

We will have limited hours for support and our business office (billing/sales issues) during the Thanksgiving holidays.

  • Thursday 11/24: Business office & support CLOSED
  • Friday 11/24: Business office closed; support from 9am-3pm
  • Saturday 11/25: Regular support hours (9am-3pm)
  • Sunday 11/26: Regular support hours (CLOSED)

Thanks for your support of WebBand and have a great Thanksgiving!

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New WebMail

WebBand is currently testing a new webmail program. The new program has all the features of the old and adds a few extra to make your experience better. The interface is slightly different, so we wanted to give you some time to play with it before launching it live.

You can review the new system using your own account. Currently all mail is directed to both systems, but the calendar and address book information is only available in the OLD system (we’ll migrate that to the new one when it launches live). To access the new mail, point your browser to http://betamail.webband.com and use your email address and password to log in.

Our hope is to have the system available as our full time mail server in late October/early November. To see a list of the new and improved features, visit http://www.webband.com/webband-webmail-6/.

This ONLY affects webmail. If you use Outlook or another program to download mail or a portable device, you’ll see no changes at all!

Let us know what you think – just click comment on the bottom of this post.

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July 4th

Our business office and support services will be closed on Monday July 4th.

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