New Support Hours

Starting February 1, 2015, our support hours will change a bit. We’ll be available 8am-8pm Monday through Friday; 8am-3pm on Saturday and will be closed on Sunday (including holidays). These were actually our hours when we first opened over 10 years ago through a couple years ago, so hopefully it will not hinder anyone’s service.

After reviewing our support logs for the past year, we realized that we can handle about 95% of our calls during those hours. After-hours support can still be requested via e-mail at support@webband.com and we’ll get back to you ASAP.

Roundcube Instructions

If you have any questions regarding the new Roundcube mail, please visit our support site and see if the answers can be found there. We’ve tried to put some of the most popular questions there with answers and screenshots.

http://www.webband.com/support/

If you have a question that you’d like to see an answer for, please submit it to support@webband.com and we’ll make sure it gets posted.